Customer Satisfaction Radar Chart Template
Compare NPS, ease of use, support responsiveness, value for money, and reliability across customer segments in one clear view.
What This Template Offers
A ready-to-use radar to compare customer satisfaction metrics across segments—built for speed, clarity, and confident decisions.
- Pre-labeled axes for NPS, Ease of Use, Support, Value, Reliability
- Segment comparisons (new, returning, enterprise, SMB)
- Clean polygon grid with dots and subtle fill for quick reading
- Brand-ready colors, fonts, and legend
- Instant export, share link, or embed
Perfect Use Cases
Quarterly CX reviews and QBRs
Track shifts by segment to spotlight strengths and gaps. Align product, support, and success priorities with a single, executive-ready visual.
Post-release UX impact analysis
Compare ease of use and NPS before vs. after a launch to quantify user experience improvements and validate roadmap bets.
Support operations KPI review
Contrast support responsiveness by customer segment to justify staffing, SLAs, and process changes that move satisfaction scores.
Pricing and value perception study
Assess value for money vs. reliability by segment to refine packaging, messaging, and discount strategy.
How to Customize
Paste your survey scores (0–10)
Enter NPS, ease of use, support responsiveness, value for money, and reliability for each segment.
Name segments and map labels
Use groups like New Customers, Returning, Enterprise, and SMB. Reorder axes to match your priorities.
Style and share instantly
Pick colors, show legend, choose polygon grid and dots, then download, share a link, or embed on your site.
Why Choose This radar Template
Key Benefits
Pro Tips
Create Your Own radar — in minutes
Turn customer survey results into a clear, comparable radar chart. Paste data, preview instantly, and export a polished visual.
Create Your Own radar — in minutes
Turn customer survey results into a clear, comparable radar chart. Paste data, preview instantly, and export a polished visual.
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